This policy explains what Inova Platforms, Inc., which operates Spezia ("we"), collects through this website and the Spezia app, and how we use it. Documents you share with us during an engagement are covered by that engagement's confidentiality terms, not by this policy.
What we collect
- Your account. When you create an account we collect your name, email and a password, which we store only as a one-way hash. If you pay for a plan, we keep which plan and billing period you chose, when it renews or ends, and your Stripe customer ID.
- Payments. Paid plans are paid by card through Stripe. You enter your card on Stripe's own page, and we never see or store your card number. Stripe tells us whether the payment worked, which plan and period you chose, and when it renews. Stripe also holds the billing name, email, address and tax number you give it, and handles them under its own privacy policy.
- What you tell the product. Your profile (what you do, your goals and markets), anything you upload or paste to build it, the questions you ask, and what you open, save or dismiss, which we use to rank what you see.
- Chatting before you sign up. If you chat with Spezia on the public site before creating an account, we run your messages and keep the conversation for 3 days, so you can carry on after you sign up. If you never do, it is deleted. To hold each visitor to a few free messages, we also keep, for a week, a random ID that your browser makes for itself and a short one-way hash of your network address.
- Your mobile number, if you turn on texts. If you choose to get texts from Spezia on your Account page, we keep your number, when you agreed, the exact words you agreed to, and when you turned texts off.
- What you send us. When you request a job review or write to us, your name, company, work email and anything you choose to add.
- How you found us. When you arrive, we note where the visit came from: a search engine, a site, a campaign tag on the link, or an ad. If you came from an ad, the link carries the ad network's click reference, and if you then create an account we keep that reference with it. We count visits to public pages by page and by source, without cookies and without recording who you are.
- Using Spezia inside ChatGPT or another AI app. The Spezia plugin needs no account and returns only public information. We receive the search words or filters the AI app sends to a tool, which we use only to answer that request, and our code does not store them. We do not receive your conversation, your name or your account. We add one to a count of plugin uses, with no network address, so we can see whether it is used.
- Basic technical data. Our hosting provider records standard request logs, such as IP address, browser type and pages requested. We briefly use your IP address to limit repeated form submissions and sign-up attempts.
Cookies
The public site does not use advertising or analytics cookies, and it loads no ad-network tracking scripts. When you sign in, we set one sign-in cookie, used only by the app, to keep you signed in. The site remembers where your visit came from in your browser's session storage, which is cleared when you close the tab, and keeps a random ID in its local storage to count your free messages.
How we use it
- To run your account and show you intelligence ranked for your goals.
- To answer your questions, reply to your requests and send receipts and invoices for paid plans.
- To understand which pages, tools and channels bring people to Spezia, so we can improve them.
- To measure our own ads: we may tell an ad network that one of its clicks led to a sign-up or a plan request, using only that network's click reference and the time. We never send it your name, email or anything you told the product.
- To protect the site from spam and abuse.
We do not sell your information, and we do not share it with advertisers.
Text messages
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We use your mobile number only to send the Spezia texts you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your text opt-in and consent will not be shared with any third party. The only company that sees your number is the messaging provider that delivers our texts, and it may use it for nothing else.
Reply STOP to any text to stop them, or turn texts off on your Account page. Reply HELP for help. The full terms are on our text messages page.
Who processes it
We use service providers to run Spezia: Vercel hosts it, Google Cloud stores accounts, profiles and form submissions, a messaging provider delivers your account emails and, if you turn them on, your texts, and Stripe takes payments for paid plans. To answer questions and build profiles, the text of your question or upload is sent to the AI model providers we use, to produce the answer. Providers process data on our behalf. We may also disclose information when the law requires it.
How long we keep it
We keep your account and profile while you have an account, and inquiries for as long as we need them to work with you. We delete them on request.
Your choices
You can change your profile at any time in the app. Every follow-up email has an unsubscribe link. You can ask to see, correct or delete your account or anything you sent us by emailing contact@inovaplatforms.com. Depending on where you live, you may have additional rights under local law; we honor those requests.
Children
This site is for businesses and professionals and is not directed to children.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Inova Platforms, Inc. · contact@inovaplatforms.com